Ten Ren Tea & Ginseng Co Inc
BS Score Beta :
4.21
/5Google Rating:
4.3
/5Ten Ren Tea & Ginseng Co Inc: A Boba Experience – The Good, The Bad, and The Uncertain
Nestled at 135-18 Roosevelt Ave in Flushing, NY, Ten Ren Tea & Ginseng Co Inc has been a go-to spot for boba enthusiasts, but recent reviews present a more complex picture of the establishment. Once celebrated for its refreshing beverages and genuine atmosphere, the shop has seen a shift in customer sentiment, leaving many patrons divided.
**The Rise and Fall: An Evolving Reputation**
For some, Ten Ren has shifted from a beloved staple to merely an average beverage shop in the span of a few months. One disappointed customer noted that after multiple visits, the quality of their boba tea took a significant dip. "Three times in a row, I've consistently received horrible boba tea. It's amazing how quickly a shop can dip from being the best to probably the worst in the area," they lamented. Complaints about being charged for pearls despite the shop running out of them and unannounced substitutions like oat milk without prior notice have contributed to this decline in reputation.
On the other hand, some reviews still reflect fond memories of Ten Ren, celebrating its once-great offerings. One patron reminisced about the days when the boba was super soft and chewy, and the tea base was refreshing, suggesting that the store's quality was comparable to its counterparts in Taiwan.
**A Mixed Bag of Customer Experiences**
While many reviews express dissatisfaction with drink quality and service inconsistencies, other comments highlight a more positive side of Ten Ren. Some customers appreciate the good selection of drinks, desserts, and the friendly staff. The ambiance also garnered praise, with mentions of families enjoying board games over drinks, which adds a warm, inviting feel to the space.
One enthusiastic reviewer described their experience as "amazing," stating that the family-friendly environment is a welcoming feature of the shop. They specifically appreciated the diverse drink offering, including items like the crème brûlée brown sugar signature drink, noting its deliciousness.
**Quality of Ingredients: The Key to Disappointment?**
The divide in customer satisfaction may point to inconsistencies in ingredient quality. Many customers have voiced that the boba itself has not been up to standard, with some receiving "mooshy and disgusting pearls." This critical factor has led to calls for patrons to explore alternatives like TP Tea, as one review suggested when referencing their intent to switch boba shops after several disappointing visits.
The juxtaposition between the store's former glory and current reputation has clearly left many in a state of uncertainty. While some customers have had good experiences recently, others find themselves disenchanted and less inclined to return.
**The Bottom Line: A Call for Improvement**
As Ten Ren Tea & Ginseng Co Inc navigates this challenging phase, the key to reclaiming its status likely lies in consistent quality control and customer service training. Though there is still a segment of loyal customers who cherish their memories of this boba shop, listening to feedback and making necessary adjustments will be critical for the establishment to thrive in Flushing’s competitive boba landscape.
Whether you’re a long-time fan or a curious newcomer, it may be worth checking out Ten Ren for yourself. The shop's offerings may once again meet, if not exceed, your expectations—provided they can learn from the lessons shared by their fluctuating customer base.
